Questions?
We’re happy to help you plan. The quickest way to ask about specific dates is to send an inquiry from the availability form.
Pick your dates in the availability form, then choose Send Inquiry. Nothing is charged or reserved.
864-625-0868 reaches Cindy & John, before and during your stay.
For anything else, write to [email protected].
Common questions
Booking & payment
What is the cancellation policy?
For stays booked here: cancel 61 or more days before arrival for a full refund, 31 to 60 days before for a 50% refund, and 30 days or less before for no refund. Stays booked on Airbnb or Vrbo follow that site's policy. You can add trip insurance at checkout.
When do we pay?
Payment is due in full when you book. Within 24 hours we'll ask you to sign the rental agreement and send a copy of a photo ID, or the booking is cancelled.
In the house
Is there anything for babies and toddlers?
Yes: a Pack ’n Play, a high chair, a toddler tower, a step stool and kids’ dishes. We also have two full-size cribs. They are stored away, so let us know before you arrive and we’ll set them up.
Is there an ice maker?
No. There's no ice machine, but we provide ice trays. Big groups usually pick up bagged ice on the way in.
Arriving & getting around
What are the check-in and check-out times?
Check-in is 4:00 pm and check-out is 10:00 am. Late check-out is $50 per 30 minutes plus tax when our calendar allows; ask before your last day.
How many guests can stay?
Up to 14 guests, in six bedrooms with 9 beds: 4 king, 1 full and 4 twin.
Where do we park?
There's room for 7 to 10 cars in the driveway. There is no street parking.
How far is downtown Greenville?
About 9.5 miles, usually about a 20-minute drive to Main Street.
House rules
Can we host a party, wedding or event?
Small family gatherings may be possible. Please ask us first. Large parties and events are not allowed.
Are pets or smoking allowed?
Pets are not allowed. Smoking and vaping of any kind (cigarettes, cigars, pipes, e-cigarettes and vapes) are not allowed indoors.
Pool, lake & court
Is the swim spa heated all year?
Yes. It is heated and covered by a pergola, so you can use it in any season.
Do you provide equipment for the court and the lake?
Yes: pickleball paddles, tennis rackets, basketballs, golf balls for the practice cage, kayaks, paddleboards and life jackets. You are welcome to bring your own gear too.
Can we swim in the lake?
Yes, you can swim from the dock. The lake has a soft, silty bottom, so the water can look cloudy. It’s about 3 feet deep near the dock and deeper farther out. Many guests stick to the kayaks and paddleboards on the lake and do their swimming in the heated swim spa. As with any lake or river, South Carolina’s environmental agency suggests waiting 48 hours after a heavy rain before swimming, and staying out of the water if you have an open cut.
Do we share the amenities with anyone?
No. The house, yard, court, swim spa, sauna and dock are for your group only.
During your stay
How do we reach you during the stay?
Text or call us at 864-625-0868 (also on WhatsApp) any time, and we’ll send someone out if anything needs attention right away.
What if something breaks?
Let us know right away. Accidents happen, and hearing about it early lets us fix it before the next guests arrive.
